My Card is Being Declined or a White Screen Appears at Checkout

If you find yourself facing a blank screen after entering your credit card details, there could be several reasons behind it. Some of the most common reasons are listed below:

• Your credit card type may not be accepted by our payment gateway.
• Our payment gateway may not be able to accept prepaid cards or gift cards.
• Your bank could be declining the transaction. In such a case, we suggest you contact your bank for further information and assistance.

If you have any questions, please contact support, who can look at the transaction error.